Privacy Policy - KP Air Conditioning

Last Updated: [10/01/2025]

KP Air Conditioning (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Details – Name, phone number, email address, and postal address.
Billing Information – Payment details when making purchases.
Technical Data – IP address, browser type, and website usage data.
Service Information – Details about your air conditioning system, service history, and customer preferences.
Communication Data – Emails, messages, and other inquiries sent to us.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services – Booking appointments, processing payments, and responding to inquiries.
To Improve Our Website – Analysing usage data to enhance user experience.
To Send Updates & Promotions – With your consent, we may send newsletters, promotions, and service reminders.
To Ensure Security – Preventing fraud, maintaining security, and complying with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers & Technicians – To schedule appointments and provide air conditioning services.
Payment Processors – To handle transactions securely.
Legal Authorities – If required by law or to protect our business and customers.

4. Data Security

We take reasonable security measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

Access & Correct Your Information – Request a copy of the data we hold about you and correct inaccuracies.
Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
Request Data Deletion – Ask us to delete your personal information where legally applicable.

To exercise these rights, please contact us at [email protected].

6. Cookies & Website Tracking

We may use cookies and tracking technologies to enhance user experience and collect website analytics. You can adjust cookie settings in your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 KP Air Conditioning
📧 Email: [email protected]
📞 Phone: 0427 045 714
📍 Address: 9 Claude Boyd Parade, Corbould Park, SA

This Privacy Policy ensures compliance with Australian privacy laws and provides transparency for your customers. Let me know if you need any adjustments! 🚀